"Tech-N-Go has been a major help to Extech Instruments IT department. They upgraded our old NT network up to the Windows 2003 running Exchange. When we first contacted Tech-N-Go our Primary Domain Controller was down for the count. They were able to get up and running as fast as humanly possible with a temporary solution and later with our current system. The system upgrade went as smoothly as possible, which was no small task getting 85 clients up and running. Most importantly they have provided the essential backup needed during our learning curve.

 Whenever needed, Steve or one of his people is always there to help, even on weekends. He never fails to call back and if needed either remotes in or comes down to our office in Waltham, Massachusetts. I have joked with him about his sleep habits since he never seems to need any.

 An example of Tech-N-Go's knowledge and experience occurred after we experienced a Dual RAID failure causing our Exchange mail store to corrupt. We had recently hired a new employee and thought we could go it alone but ran into a snag. We then tried to go the Microsoft help line route but when they began to blame Veritas BackupExec v9.1 for us not being able to replace the store. After 5 hours of try this and try that I called Tech-N-Go. Twenty minutes later we were up and running without even having to use a backup and losing email. He also cost about a third of what Microsoft wanted to charge.

 Are we happy with Tech-N-Go? yes. Will we continue to call on their expertise? definitely."

Geoff Blakeley
CIO
Extech Instruments